Help Center

Shipping

White Glove Delivery

What is White Glove Delivery

How long does white glove delivery take?

How to prepare for your White Glove Delivery?

What to expect from your White Glove Delivery Service

FedEx Delivery

What to expect from your FedEx Delivery

Product Questions

Which mattress should I choose?

Having trouble deciding on which mattress is right for you

What to expect in the first 60 days of owning your mattress

Set-up, expansion and breaking in your mattress

Protecting your mattress

How to protect your mattress against liquid spills

Setting up your mattress

How to set up your mattress

Mattress Sizes and Sheets

What sheets to purchase for Eastern King Split or Cal King Split Sleep System

Returns / Exchanges

How to Return or Exchange?

Costco's Return Policy

Exchanges

Warranty

Do you think you have a warranty issue?

Warranty Issue

Safety Information

Adjustable Base Safety

Safety Info